How 1.KDS works
One order. The right stations. A clear handoff. Follow a ticket from order entry to the guest.
01 · Set up your menu and stations
Managers create menu categories, prices and prep times, then assign each category to preparation stations. The live preview shows how staff will see each item.
02 · Fire an order
Staff select available menu items and enter a table or room. The ticket is saved and routed to the configured kitchen or bar displays. Discuss external PoS integration requirements with the team.
03 · Prepare and coordinate
Cooks start and complete items on touch displays. Expo monitors the whole ticket. Order timers, priorities, configurable alerts and course controls support coordination during service.
04 · Deliver and review
Ready orders appear for runners. They confirm delivery or send an order back with a rejection reason. Managers review order history, ticket times and staff activity after service.